Technical Claims Handler

£26500 per annum
03 Aug 2017
02 Sep 2017
Sharron Probert
Contract Type
Full Time

Technical Claims Handler

Salary circa £26,500.

Hours of work 09.00 -17.30

Our client is an independently owned Motorcycle Insurance Broker based over three sites in Northamptonshire.

Established in 1975, they have now grown into the UK's Number One provider of motorcycle insurance, with over 300 people supplying technical expertise and an excellent customer experience for riders across the country.

As well as the best insurance deals in the market, they have the best team of people in the profession also offering scholarships and career development opportunities for all.

Main responsibilities and duties include:

  • To pro-actively manage a caseload of Third Party motor and personal injury claims to conclusion
  • Establishing and reviewing evidence and making decisions on liability and giving advice to customers and checking third party claims progress
  • Arranging inspections of Third Party vehicles and gathering evidence for the valuing of claims
  • Arranging payments, identifying potential fraud and referring doubtful or complex claims to Technical Claims Manager or Senior Claims Handler
  • To continuously drive improvement in the process, provide technical claims handling assistance to claims handlers
  • To follow all file ownership procedures
  • To negotiate settlements, to create accurate Claims Management System records, to ensure quality, service standards and productivity levels are maintained to a high standard
  • To be supportive of change within the claims handling teams, to develop client contacts and an understanding of the client culture, to assist with internal and external auditing and to actively create a supportive and respectful working environment.

The ideal candidate will be:

  • Highly organised
  • Able to prioritise
  • Have an ability to work under pressure
  • Show attention to detail at all times
  • Have respect for confidential information
  • Experience of handling Third Party Motor and Personal Injury claims.

Interested? Please send us your CV.