Customer Service Administrator / Appointment Confirmer

Location
Newmarket
Salary
£14000 - £18000 per annum
Posted
02 Aug 2017
Closes
30 Aug 2017
Ref
00071656
Contact
Recruitment Genius Ltd
Sector
Public Sector
Function
Customer Service
Job Level
Executive
Contract Type
Permanent
Hours
Full Time
Are you outgoing? Do you want to work in a friendly office and get full training? Are you looking to get yourself into a career in customer service or sales and earn bonuses? Could you be an exceptional addition to their telemarketing team?

This company continues to grow rapidly and are looking for an energetic, versatile and hands-on Appointment Confirmer to join their team on a full-time basis.

Responsibilities include speaking to customers about home appointments they already had made via their call centre, confirming the appointment date/time along with the customer details and answering any questions they may have (full training provided). You may also be asked to help with making Excel reports and other small admin themed tasks.

You'll need to be confident, with an excellent telephone manner and a great ability to explain things clearly to customers. Sociable hours and lots of social activities too! Pleasant office located just off the Newmarket High Street, within 100 yards of the local pub!!

The Ideal candidate with have/be:
- Excellent telephone manner
- Friendly, outgoing and confident personality
- Hungry for success
- Good attention to detail
- Conscientious and reliable
- A Passion for sales
- No experience necessary, although any previous phone or customer-based work is an advantage

The company provides:
- Competitive Salary £14k-£18k
- A fun working environment
- Incentives to earn more and bonus scheme
- Full Training and constant support
- Opportunities to improve your skills
- Opportunities to progress within the company
- Sociable team environment