Lettings Administrator

£18000 per annum
26 Jul 2017
23 Aug 2017
Recruitment Genius Ltd
Public Sector
Job Level
Contract Type
Full Time
This UK residential lettings agent and property management company specialises in property development, property lettings and property management - operating throughout the UK.

They are seeking an enthusiastic individual who has the experience - or desire - to build a career within a fast-growing lettings and management company.

This is an exciting position for a driven and goal-orientated individual to work under the senior management team, helping to develop the service required to managed over 1600 properties.

Job Description:

You will ensure the tenant, landlord and operational requirements of the company are fulfilled. The successful candidate would be responsible for ensuring best practise is upheld when liaising with clients, administering contracts and managing tenancy agreements.

Job Role:
- To ensure the tenants are receiving the service levels agreed within the tenancy agreement, resolving all issues in the timescales outlined.
- To achieve the lettings and occupancy requirements for all properties within the portfolio.
- To provide a high standard of customer service and contract management to all landlords.
- To be responsible for the effective management of all escalated complaints, by either tenant or landlord.
- To liaise and maintain relationships with all stakeholders or third-party organisations, which have significant interest - or provide opportunity - to operations.
- Appreciate and understand the flexibility required when business levels peak and trough and deliver the best possible service. Due to the nature of the role, it may on occasions be necessary to work unsociable hours, including weekends, especially during the student arrivals and departure periods.
- To promote and contribute to the Company culture.
- To produce a high standard of reports, ensuing all the required information is delivered in a timely, accurate and in the required format.

Key Skills:
- Managerial & Team Management Skills
- Enthusiastic / Goal Orientated Individual
- Operations Reporting / Evaluative Skills
- Computer & Excel Literate
- Good Communication Skills
- Good Organisational Skills
- Good Administrative Skills

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