Customer Service Administrator -Ideal summer work for Uni student

Recruiter
WB Employment
Location
Bristol
Salary
£9/hour £9.00per hour plus overtime
Posted
24 Jul 2017
Closes
22 Aug 2017
Sector
Accountancy
Contract Type
Interim
Hours
Full Time
JOB TITLE: Customer Service administrator - Summer temp work

If you can commit to work full time 9am to 5.30pm Monday to Friday until you go back to University in Sept/Oct this is ideal for you.

THE COMPANY: Our client is part of one of the largest European banks. They have almost 40 years' experience in the UK as a leading provider of tax efficient financial solutions for thousands of different businesses across a number of market sectors - from small/medium-sized enterprises and large multinational companies, to public sector organisations and local authorities. Working in a fantastic, vibrant and friendly atmosphere they have an extremely low turnover of staff, talent is continually spotted and developed. If you are looking for advancement opportunities it is worth applying for this vacancy. Candidates we placed a few years ago are now the managers we are recruiting for.

OBJECTIVE OF JOB

To quickly & accurately check documentation against specific credit & product criteria ensuring prompt payment in line with business procedures and policies
Ensuring the business objectives and SLA's are met and all company guidelines are adhered to at all times.

MAIN ACTIVITIES / TASKS

*To ensure that we can enforce set to live agreements on the basis of complete & correct documentation.
*To ensure a consistent service is provided to all Vendors and Manufacturers and to ensure SLA's regarding turnaround and quality are achieved.
*Liaison with Operations, Customer Services, Sales, Recoveries, Finance, Collections, Vendors and End Users to remedy or clarify payout issues.
*To review documentation to ensure compliant with legal and internal standards.
*To ensure that related issues are handled promptly as per published authorities & deadlines.
*Arrange payments by Telegraphic Transfer as required.
*To promote a positive perception of the company internally and externally
*To develop technical skills & knowledge in line with the growth of the Business.

REQUIREMENTS:

*Strong communications skills & a positive customer care approach.
*Excellent organisational & time management skills.
*Numerate
*Ability to maintain the highest standards whilst under pressure.
*Enthusiastic, tenacious & proactive attitude.
*Strong attention to detail