Customer Serive Advisor

Expiring today

Recruiter
Office Angels
Location
Crawley
Salary
£20280/annum Free Parking
Posted
24 Jul 2017
Closes
22 Aug 2017
Sector
Public Sector
Contract Type
Permanent
Hours
Full Time
Customer Service Advisor £20,280 12:30pm - 8:30 pm Monday to Friday Free parking, Team Lunches, Pension Scheme

Are you a driven Customer Service individual who thrives within a customer based role? Are you strong willed and looking for a company who can not only offer expert on the job training but internal progression within a national organisation?

Based in the heart of Crawley you will be part of an extremely busy robust team who only have one end result and that's to get the job done! Working from 12:30pm to 8:30pm you will liaise with courier drivers to customers and staff members to ensure accuracy is key. Enjoy the delicious weekly staff lunches to keep you going throughout your busy afternoon/evening.

Your duties:

* De-briefing courier drivers at the end of their shifts and retrieving relevant paperwork to then be imputed in to Excel spread sheets
* Answering telephone queries and emails from customers and resolving situations promptly
* Ensuring all paper packs from the drivers are logged on to the in house system immediately

Your skills:

* Accuracy to detail is extremely essential
* Ability to keep calm in a pressurised environment
* Basic knowledge of Microsoft Suite ( Advanced on Excel is advantageous)

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer