Registered Branch Manager

MJ Recruitment Solutions
Swansea, City and County of Swansea
24 Jul 2017
22 Aug 2017
Public Sector
Contract Type
Full Time
Our client provides quality home care services and is now looking to recruit a Registered Branch Manager for their Office in Swansea.

The following attributes are essential when applying for this role -
• Previous Dom Care Experience
• Evidence of business growth
• Social Care experience
• Working knowledge of Social Care and Health Legislation
• Previous experience of running in excess of 500 hours per week
• Experience with the mobilisation of new contracts

Job objectives and responsibilities –
To provide effective leadership and management at branch level to ensure the cost effective delivery of services, that the branch office and staff are fully compliant with all policies, procedures and regulation, and that all business objectives and targets are met.

Main duties –
•To plan and progress the strategic priorities of the Company within the Branch
•Budgetary responsibility
•To ensure that staffing levels support both cost effective delivery of services and growth, within budgetary constraints
•To ensure policies and procedures are followed to ensure proper administration of all Right to Work, CRB employment checks and all regulatory compliance.
•Prepare and deliver detailed reports on the business to senior management and the Company Directors
•Where appropriate prepare and provide accurate information which the Company is contractually obliged to provide commissioners and customers
•Attending the Company’s regular regional management meetings, and liaising and exchanging information regularly with the administration team, senior managers and Directors.
•Managing the business area in accordance with the Company’s Policies and Procedures and any further instructions given by the Regional Directors and other senior management.
•Ensuring that the Company’s activity is fully compliant with the Health and Social Care Act; and conforms in all respects with the standards and requirements of CQC and of any Local Authority with which the Company is contracted with.
•Ensuring the provision of care and the allocation of care-workers meets the needs of the service users/customers, is safe, of the expected quality and is compliant with all of the Company’s contractual obligations.
•Ensuring that all training is monitored, recorded and that staff receive mandatory induction training, annual updates and personal development support appropriate.
•Managing and supervising staff performance, including formal annual staff appraisals, regular supervisory meetings, and spot checks.
•To take an active part in on call responsibilities as required.
•Convening, chairing and minuting monthly staff meetings.
•Liaising with Service Users (and as necessary with their family and other care professionals etc) to ensure their ongoing care needs are being properly met.
•Maintaining full, up-to-date and accurate records and files of care-workers and Service Users, in line with statutory requirements and Company procedures; and ensuring that no unauthorised access is granted to any such records.
•Implementing the Company’s quality assurance procedures, and ensuring that all aspects of care delivery are carried out to a high quality standard.
•Carrying out such other responsibilities as the Company’s Directors may determine from time to time.

Business Development -
.Development and management of competitor information, working closely with other the Branch Managers, Regional Directors and Business Development Director
•Develop suitable relationships and seek growth opportunities
•Regular development of an annual business development plan with clearly defined opportunities and targets
•Support in managing the development of tender responses and ensuring that activities are achieved within the required deadlines relevant to their local area/region
•To identify opportunities for growth within the local business through effective relationships and engagement with customers, commissioners and other stakeholders.
•To establish and maintain regular links with the Local Authorities/PCTs to identify and develop local initiatives to capitalise on unmet needs to achieve targeted growth.
•To deliver against business targets and growth targets set by the company.

Person Specification -
Required: Registered Manager Award or equivalent and/or NVQ Level 4
•Exceptionally well organised individual with proven management and administration experience
•Social Care Management Experience
•An ability to communicate effectively at all levels;
.Good organisational and time management/prioritisation skills;
.Excellent interpersonal and people management skills;
.High energy level, self-starter and ability to handle conflicting and competing priorities;

•Full driving licence & car driver. Flexible and adaptable to work across multiple sites and on various projects. Subject to DBS check and references.
•The anticipated growth and dynamic development of the company should ensure career opportunities will be plentiful for talented people with the right skills, attitude and development capabilities with evolving roles and areas for progression.
•Successful candidate to be CQC Registered within 3 months of commencing employment