Benefits and Housing Needs Officer

Recruiter
BBL Technical Limited
Location
Hackney, Greater London
Salary
£21/hour Umbrella
Posted
24 Jul 2017
Closes
22 Aug 2017
Sector
Public Sector
Contract Type
Interim
Hours
Full Time
Benefits and Housing Needs Officer urgently required for local authority client based in East London.

JOB PURPOSE

To process all benefit claims and changes in circumstances accurately to meet customer expectations and Performance Measures

To contribute to the achievement of the Authority’s key service targets and assist in the continuous improvement of performance particularly in relation to the work of the relevant team within the Department.

To maintain consistency with the Council's quality and equality perspectives.

To function as a member of a Benefits team and to contribute to the realisation of the Council’s vision, values and strategic aims in the delivery of relevant Services

Proven experience of processing all types of Housing Benefit claims on Academy Benefits system
Up to date knowledge of Housing Benefit legislation and the ability to apply this accurately on a case by case basis
A proactive and customer-focused approach to resolving queries
Some experience of using Civica document imaging system or similar .

Thank you for your interest in this role