Facilities Manager

1 day left

Options Resourcing Ltd
£23.00 - £27.00/hour Use of restuarant
24 Jul 2017
22 Aug 2017
Contract Type
Full Time
On behalf of my client i am seeking an experienced facilities manager to work on an ongoing temporary assignment at a prestigious west London venue, please see below for details:-

Job Purpose

To develop and lead a cohesive and effective Facilities function to support the smooth running of a fast-paced Grade 1 listed iconic entertainment venue.

Summary of Role

Managing Facilities Operations

Leadership and management of the Facilities Team

Financial Control, management and planning

Compliance with statutory, safety and licensing requirements

Communication and co-ordination with other departments

Key responsibilities

Managing Facilities Operations

Review, revise and continuously improve processes, procedures and staff resources in the above areas to ensure cost effectiveness, efficiency and consistency of service delivery.

Oversee the specification, tendering, negotiation and pro active management of contracts under the control of the Facilities departments, chairing such contract meetings as are required ensuring that the levels of service and value for money with its contracted services.

Provide the Director of Building and Operations a monthly report on all key facilities activities and developments.

Responsibility for all non-event building security issues, including the development and maintenance of electronic security systems and liaising with the police and other enforcement services as appropriate.

Via the Assistant Facilities Manager, be responsible for assessing the requirements for contracted event related security provision and for monitoring and overseeing the performance of that contract.

Maintain responsibility for, and oversight of, the effectiveness of security arrangements within the Hall's including both day to day activities and the highest security events.

Take the lead on developing the Planned Preventative Maintenance system and Building Services Help desk into a Facilities-wide resource, developing and maintaining the service to ensure it is effective and provides management information on a monthly basis.

Ensure that direct reports undertake appropriate remedial action for issues identified by Building Services help desk requests, Duty Manager reports, and other reporting routes.

Pro actively monitor the condition of the building in both front of house and back of house areas ensuring necessary maintenance is carried out and there is a process of continual improvement.

Ensure that maintenance week is planned and co-ordinate to make the most efficient and effective use of the time that is available during the day, overnight and at weekends.

In conjunction with the Director of Building and Operations, set the objectives for the department and your direct reports together with the development of departmental business plans.

Leadership and Management of the Facilities Team

Be an inspiring and visible leader able to influence, manage and develop your team within the Facilities department and to act as a role model to others in the organisation.

To provide leadership to the managers and staff working across all Facilities area including: building services, building security (manned guarding and electronic systems), contract cleaning services, waste disposal and recycling, pest control.

To ensure facilities staff receive appropriate training to fulfil their functions appropriately.

To mentor and support direct reports, providing regular feedback and progress review meetings, identifying training and development needs and managing any performance or competence related issues effectively.

Financial control, management and planning

To oversee and monitor the budgetary control of Departmental Managers reporting to you and have full budgetary responsibility for Facilities.

Ensure that suppliers and contracts are regularly evaluated and tendered as appropriate to ensure best value.

Ensure that all facilities projects are properly specified, tendered and carried out to agreed costs and quality standards.

Communication and co-ordination with other departments

Work closely with the Project Management team to ensure that the interaction between project work and day-to-day activity is seamless and that effective communication occurs to minimise any adverse impact on the functioning of the venue.

Ensure that any service outages or facilities activities which affect the general operation of the building or its services are communicated via appropriate methods.


Act as one of the individuals operationally responsible for dealing with emergencies and incidents when there is no Duty Manager appointed.

Prepare reports, annual reviews and special project applications for the Director of Building and Operations.

Carry out any other reasonable duties that you may be required to undertake.

Person Specification

The ideal candidate will:

Have considerable experience in an FM or Support Services management role with responsibility for both soft and hard services in a complex environment.

Have exceptional people management and organisational skills.

Be experienced at mentoring and developing managers and staff teams.

Have experience in specifying, tendering and managing contracted services.

Have the ability to analyse problems and determine effective solutions.

Have excellent inter-personal and communication skills as this role will interact with all Hall departments as well as promoters and production companies during events.

Have the ability to formulate concise and informative reports and business case documents.

Have a flexible, positive and pro active approach with the ability to multi-task and delegate.

Have excellent IT skills.

Have the ability to work on own initiative and lead a team in a busy pressurised environment, delivering high standards of customer service.

Have an understanding of running facilities within an entertainment environment (advantageous).

Have a Facilities Management qualification and membership of BIFM (advantageous)