IT Technician

Education Support Professionals Ltd
Fulham, London
23 Jul 2017
22 Aug 2017
Contract Type
Full Time

IT Technician Fulham, West London *URGENT*
21,000-23,500 dependent on experience Permanent, Full Time
Interviews on 1st Aug 2017

Our client, an outstanding Academy School in the Fulham area, requires a motivated and well qualified IT Technician to join their existing team. This position offers the opportunity to work closely with the Network Manager, ensuring the postholder is able to gain valuable experience in order to develop their skills further.

As the IT Technician, you will be the first point of contact for all day to day users providing support both on-site and via helpdesk. You will be responsible for providing high quality 1st/2nd line support, hardware/software technical support, setting up and supporting AV/IT/peripherals, resolving basic network faults and providing routine maintenance of equipment and applications.

1st, 2nd line support on-site and remotely
Set up, maintain and resolve issues with hardware, software and AV equipment
Accurately log and documents service requests on the IT Helpdesk
Install and configure desktops, maintenance of MFDs / Peripherals
Assist the Network Manager/Contractors with emergency or scheduled network maintenance

Experience supporting/maintaining Windows 7/10, Server 2003/2008/2012
Use of and supported WI-FI technologies
Experience using Microsoft Office Suites
Excellent communication skills, both written and verbally.
A willingness to learn and progress

Previously worked within the education sector
Knowledge of SIMS or similar MIS system
Use of and supported Apple Mac computers
Experience of supporting and maintaining network printers
Experience in Windows/Mac OS deployment solutions (WDS, Deploy studio)
A degree or equivalent in a relevant subject

This post is subject to an Enhanced Disclosure Application to the Disclosure and Barring Service.