Volunteering Assistant

National Trust
Sevenoaks, Kent
23 Jul 2017
22 Aug 2017
Contract Type
Full Time

We know that when volunteering is well managed, it brings huge positive benefits for organisations, communities and individuals. It’s also at the heart of the National Trust: we were founded by volunteers and they have always been part of our organisational DNA.

What it's like to work here

Nestled in a medieval deer-park, Knole is vast, complex and full of hidden treasures. It is the perfect place to visit for textiles and art enthusiasts, showcasing 17th century tapestries and furniture that make the collection internationally significant. Knole is going through a transformation and preservation project with the support of the Heritage Lottery Fund. Last year we opened our new visitor centre, and completed the external repairs, and we look forward to opening a nationally significant conservation studio, a new cafe with wonderful views of the park and a lifelong learning centre in the hayloft. It really is an exciting time to join the growing team at Knole.

What you'll be doing

As the Volunteering Coordinator, you'll assist the visitor-facing team within the house’s showrooms at Knole, working alongside other property staff and showroom volunteers to ensure we maintain a perfect balance between access and conservation whilst ensuring our team offers an exceptional service, every time, for everyone. You'll also provide daily organisational support for Knole’s dedicated showroom volunteers and guides. You'll work on a rolling rota basis, which will include regular weekend and Bank Holiday commitments.

Who we're looking for

To be successful in this role, you'll need to;

  • Have a genuine interest in historic houses and their collections
  • Provide excellent customer service
  • Have a flexible approach and be a strong team player, whilst being able to use your own initiative
  • Have good influencing and negotiating skills
  • Be an effective planner and be able to prioritise workload

And it would be beneficial if you could demonstrate the following experience on your CV;

  • Strong leadership and engagement skills
  • Excellent written and verbal communication skills
  • Strong IT skills

The package

Looking after you

  • Health cash plan - from as little as £2.81 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership

Looking after your career

  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness

Unique to Us

  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our retail and catering outlets
  • Discount up to 35% off a National Trust holiday cottage booking