Handyman / Facilities maintenance - Painting / Plumbing etc

Expiring today

Tribus Consulting Ltd
Paddington, London
23 Jul 2017
22 Aug 2017
Contract Type
Full Time

My client is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Handyman / Facilities maintenance to join the team located in London. The successful candidate will be fully responsible for supporting the management and delivery of activities, including mechanical and general fabric works in regards to Computer Rooms, Labs, critical spaces and high visibility customer areas.

Role Summary:

  • Delivery of services including Mechanical & Fabric
  • Provision of services between the hours of 08:00am to 17:00pm, ensuring service is provided out of hours as and when required
  • Ensure services are provided with a professional customer service focus
  • Proactively develop customer relationships
  • Discuss issues with customers to ascertain concerns and provide confidence in service delivery
  • Undertake pro-active PPM activities as set out in the operational protocols for all Mechanical & Fabric systems
  • Carry out required PPM tasks out of normal working hours
  • Provide first line fix for all systems installed onsite
  • Liaise with specialist contractors ensuring service excellence at all times
  • Be fully conversant with the PPM and Helpdesk systems
  • Responsible for ensuring that the work plan is managed to the maximum effect
  • Communicate progress in the work plan, possible delays or changes of the work completion date to the Supervisor
  • Act as the focal point for all matters regarding the impact on the customers and their facilities
  • Ensure the customer is kept informed about the progress of their work requests
  • Undertake daily audits as directed by the Supervisor
  • Liaise with colleagues and specialist contractors to ensure all requests are responded to promptly
  • Log any service shortcomings promptly and report to supervisor

Experience Required:

  • Strong proven experience providing maintenance activities within a blue chip organisation (Mechanical & Fabric services)
  • Experience in undertaking electrical duties & mechanical activities
  • Good inter-personal skills
  • Ability to work on own initiative and as part of a team
  • Strong decision maker
  • Excellent customer care skills
  • Good written and verbal communication skills
  • Issue of permits to work
  • PPE compliance