Admin and Customer Service Opportunities

3 days left

Recruiter
Asure Recruit
Location
Tunbridge Wells, Kent
Salary
16500.0000
Posted
23 Jul 2017
Closes
22 Aug 2017
Contract Type
Permanent
Hours
Full Time
Trainee Claims Handler
Salary: £16,500 rising to £19,000 depending on experience
Hours: Monday to Friday, 9 to 5
Location: Central Tunbridge Wells

Are you looking for an administration and customer service based role with room for professional development and growth?

Are you an excellent communicator who is interested in forging a career in Insurance?

My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition, and are in The Times Top 30 Big Companies to work for. They are now looking to recruit a Trainee Accidental Damage Claims Handler to join their dynamic and forward thinking team in central Tunbridge Wells.

Responsibilities

Your role as Claims Handler will be to look after your customer. They may have had an accident by the side of the road and it will be your job to arrange a hire car and get the car into the garage for repairs. You will be there to update and look after each customer and see them through the whole process with an empathetic ear and friendly manner.

• Process New Repair & Total Loss Claims in accordance with claims philosophy
• Provide support to the Team Leader by ensuring delivery of own performance against agreed objectives, KPI's and SLA's
• Liaise with suppliers to ensure delivery of customer service
• To match unreferenced post to relevant claims
• Additional administration duties as required

Key Skills:

Excellent customer service and communications skills
Strong literacy and numeracy skills
Demonstrate a calm and professional attitude at all times
Ability to listen, identify and resolve customer issues
Willingness to develop self and new skills

What's on Offer?
For trainees a starting salary of £16,500 rising to £17,500 after passing training or a starting salary up to £19,000 for those with Insurance Experience.

This is a fantastic role based in an award winning company so if you feel you have the right skills, drive and enthusiasm, please apply today or call for more information