Head of IT

Cardiff, South Glamorgan
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
Head of IT
Location: Cardiff
Salary: £45,000 - £55,000 per annum

IntaPeople is seeking an experienced Head of IT for a client in Cardiff. The successful candidate will seek to continually improve the service through the development and support of the company's infrastructure across the business, while managing a small team of IT engineers.

This is predominantly a 'hands-off' role and is heavily involved around the IT strategy for the group and ongoing roadmap. You will come in as the most senior person in IT, almost acting as an IT business partner alongside the FD and Operations Director. we need someone who is innovative and has experience managing a team of IT Support staff (1st through to 3rd line)

Key Duties
• Managing the IT team to ensure the efficient delivery of services
• Provide support to the IT staff to ensure their continued development
• Develop targets and objectives for the IT team
• Undertake 1-2-1's and staff appraisals
• Manage the recruitment of departmental staff, including any staff disciplinary, following HR guidelines
• Monitor service desk requests to ensure agreed delivery dates are met or the users are informed of delays in request fulfilment.
• Assist IT Services staff in support of their normal duties and where necessary provide cover during periods of high workloads or times of absence.
• Provide occasional out of hours support for URGENT business continuity purposes.
• Assisting with procuring IT equipment, software licenses, consumables and accessories.

• To produce an IT strategy to align with the business and board requirements.
• To produce, maintain and communicate the company's IT policy to management and users.
• Liaise with the various stakeholders to identify, specify and provide technical solutions for upgrades.
• Advise on compliance with data handling requirements.
• To develop IT processes and procedures using best practice, to improve the departments performance.
• To manage relationships with third party suppliers.
• To manage ongoing IT projects
• To manage the planned maintenance and upgrade of hardware and software.
• To produce monthly reports to senior management and the Directors.
• To maintain and update Forecast Of Outturn (FOO) for Finance Department.

If the above role is of interest then please apply or call Gareth Hubbard on for further information.

"The services advertised by IntaPeople are those of an Employment Agency and an Employment Business"