Front of House Manager

Recruiter
Berkeley Scott
Location
Newcastle Upon Tyne, Tyne And Wear
Salary
20000.0000
Posted
23 Jul 2017
Closes
22 Aug 2017
Contract Type
Permanent
Hours
Full Time
ROLE: FRONT OF HOUSE MANAGER

LOCATION: Commutable from Newcastle

SALARY: up to £24,000

(A car is required to get to this location)

Fantastic opportunity to join a beautiful luxury hotel in a fantastic role encompassing management of the front of house / guest service and sales & marketing of this stunning venue.

You will have a warm and welcoming personality, excellent people skills, and be a strong leader of your team with the ability to manage and lead a small team.

We are looking for candidates from a country house or 4 star hotel or above background with excellent people skills and a real passion for sales and marketing.

The Role:
* Responsible for the smooth running of the Front of House Department, including Duty Manager shifts and overseeing the reception team and night porter.
* Ensuring high standards are maintained and guest expectations are exceeded, following up where required
* Responsible for the training and development of your team, recruitment, coaching and one to one appraisals
* Handling any guest complaints and issues that arise on a daily basis
* Apply a sales & marketing strategy to maximise occupancy levels and drive the weddings business
* Ensure an excellent level of customer service and attention to detail is delivered throughout the front of house operation
* Develop relationships with all departments, promoting a good team work ethic

This is a fantastic opportunity to develop your career with a quality and exciting company working for a luxury hotel venue.

Salary / package: up to £24,000 per annum
A car is required for this role due to its location.
Live in / Temp live in can be available

In order to ensure your enquiry with regards to this position is dealt with quickly, please send in an up-to-date copy of your Curriculum Vitae in a Word Document format.

Berkeley Scott is acting as an Employment Agency in relation to this vacancy.

Berkeley Scott is acting as an Employment Agency in relation to this vacancy.