Senior Administrator

Linklife Ltd
Chiswick, London
23 Jul 2017
22 Aug 2017
Contract Type
Full Time

Job Title: Senior Administrator
Salary: From £25-£27,500 per annum + Bonus
Location: Chiswick

Working within the Telecomms industry, this role requires you to liaise with B2B Clients, advising them on their fixed and wireless Telecomms contracts. Liaising between the client and technical support, you will be the constant contact, ensuring things are communicated and brought to a successful conclusion.

Main Duties:
* Service existing customer base, discussing new equipment, new connections and offering new services
* Maintain accurate and up to date contract files along with Excel and CRM database
* Ensure new contracts are completed and signed before goods or services are supplied
* Support the relevant teams so that fixed line orders are placed with the correct suppliers
* Keep customers up to date with regards the progress of their services being supplied
* Work alongside the marketing team and advise on products and services so they can design mail-shots and e-shots
* Provide support to the logistics team on a daily basis to ensure faulty and loan phones are returned from customers and orders processed
* Keep the billing team up to date, so they can arrange for prompt dispatch of invoices
* Log and scan all contracts ensuring all documents are signed

We have three working shifts:
Monday - Friday, 9am-6pm and salary will be £25,000 basic
Monday - Friday, 11am-8pm and salary will be £27,500 basic
Sunday - Thursday, 9am-6pm and salary will be £27,500 basic

22 days holidays rising to 25
Free parking
Free eye tests
Annual bonus is related to company performance plus an attendance bonus