Trainee IT Support / IT Graduate

Recruiter
Guildford Technology - Accounts
Location
Horsham, West Sussex
Salary
18000.0000
Posted
23 Jul 2017
Closes
22 Aug 2017
Contract Type
Permanent
Hours
Full Time
Trainee IT Support / IT Graduate required for a growing and exciting business with offices in Horsham. You will work within the technical team and provide software support to customers, full training will be given. The role will suit an IT graduate (Computer Science) and/or a candidate will some exposure to IT support

Purpose of the role:
Able to communicate with staff at all levels and have a genuine desire to work within IT. Keen eye for detail and good team working skills are essential.

Main responsibilities:
• Ensures that the department satisfies its customers’ needs
• Provide technical help and advice to customers
• Communicating courteously with customers by telephone, email and face to face
• Investigating and solving customers’ problems
• Finding solutions to problems and have a hands-on approach to support activities
• Have an adaptable approach
• Keeping up to date on developments within the IT Department
• All other reasonable requirements as specified by management
• Responsibility for tasks as directed by management
• Configuration and installation of software

Experience required:
• Some IT exposure OR a recent IT graduate
• Good team working skills
• Strong communication skills
• A genuine passion for IT
• A good telephone manner with the ability to communicate patiently with people of all levels

If this role would be of interest to you, please apply with your most up-to-date CV and I will give you a call to discuss the role in more detail.

Reed Specialist Recruitment Limited is an employment agency and employment business