Support Engineer

1 day left

Kongsberg GeoAcoustics Ltd
Great Yarmouth, Norfolk
23 Jul 2017
22 Aug 2017
Contract Type
Full Time

KongsbergGeoAcoustics Ltd are a world leading organisation in the design, production and sales of acoustic underwater survey equipment and are part of the wider Kongsberg Group based in Norway.

We have an opening for a Support Engineer to become part of the team which provides our customers with excellent pre and post-sales support. The main duties will be to provide customer support in relation to the TOPAZ sub-bottom profiler system as well as other products such as the GeoSwath combined bathymetry and side scan sonar system. This will involve resolving both hardware, configuration and software issues via telephone / email with potential for visits to customer locations both in the UK and overseas where necessary.

In addition to providing customer support, you will also be involved from time to time in system testing both before dispatch as well as fault finding investigations into any reported issues. Once fully trained you may be required to undertake system demonstrations and user training. The preferred candidate will have knowledge and experience in the following areas;

Previous experience in providing excellent customer support in relation to complex instrumentation supporting both hardware and software issues.

Experience of system fault finding and functional testing.

The successful candidate is likely to hold a minimum of an HND in an engineering or scientific discipline.

Previous experience of working in the role of a support engineer is required along with good IT skills.

Previous experience in conducting marine surveys using related technology is an advantage.

To apply send a covering letter explaining why you are the ideal candidate for this role along with proof of your right to work in the UK. Salary is dependent upon experience.

Closing date is 11/8/17