Service Manager

1 day left

John Gibson Associates
Braintree, Essex
23 Jul 2017
22 Aug 2017
Contract Type
Full Time


A new opportunity has arisen for a Service Manager to join a Motor Trade dealership in the Braintree area of Essex. They are looking to pay a basic salary up to £35K DOE with an OTE of £45K.

• Are you a highly experienced Automotive Service Manager looking for a fresh challenge?

• Can you easily demonstrate how you have improved and maintained upper quartile CSI performance?

• Are you committed to delivering an unparalleled level of customer service?

• Do you possess the highest levels of integrity and honesty?

Yes? Then please read on....

Job Description

As Service Manager for this dealership, you will assume accountability for delivering the highest levels of service in this fast paced dealership. You will be working with 18 staff including 4 Service advisors, 10 technicians and 1 service driver.

You will be tasked with continuously monitoring the achievement of Customer Service levels and provide ongoing support to Parts and Sales Departments as well as developing Service Department Plans and Budgets to achieve agreed financial targets.

As a member of the management team you will need to contribute to the development of the business and to the public relation activities of the dealership. This is a very customer facing role and therefore you will to be an excellent communicator and a friendly demeanour.

You will need to implement and review the training programme for all members of staff to ensure the progressive development of all personnel along with monitoring and controlling the profitability and productivity of the Service Department.

Working hours are Monday to Friday 8am to 6pm with 1 in 2 Saturday mornings.

If you are an enthusiastic, friendly and helpful Motor Trade Service Manager please contact us today.

Due to the number of applications we receive on a daily basis, it is only possible to contact candidates who match our client's requirements. If you have not heard back from us within 48 hours, please consider your application unsuccessful.

Additional Information

For further details on this role and other jobs in the motor trade in the Braintree, Essex, area please contact Adam Curtis of JGA Automotive Ltd.