IT Support role - Minimum 1 year experience required

Spiderweb Systems
Rayleigh, Essex
23 Jul 2017
22 Aug 2017
Contract Type
Part Time

IT Support role

We are looking for a new enthusiastic member of our IT Support team. If you have strong customer facing skills are keen to impress / keen to enhance your skills / want to work in a relaxed environment within our IT support team then this could be the job for you.

We are now looking for a new IT Support engineer to join our team . We are looking for someone with a minimum of 1 years experience in an IT role and we are looking for someone who is keen to learn and forge a career within IT.

We are looking at a permanent full time role but would also consider a part time position.

We are a small friendly IT Support team with many long term clients, we liked to work in a relaxed environment although we fully realise the importance of providing a high level of customer service at all times.

We provide technical support to our clients via on-site visits, remote and telephone support. This will be mainly in the Essex area. Server network and desktop Support. Including On-site installations.You will be expected to have a good understanding of IT systems.

Daily Duties:

Providing IT Support for our growing customer base Remote, on-site support, telephone Installation of desktop and server hardware/software at client sites.

You will be expected to have strong problem solving skills. To be well presented, outgoing and friendly. A full, clean driving license and willingness to travel

As a company we have been established for over 17 years, we are a small friendly team looking for a friendly new addition to our team.

Full Time position core hours 08.30 to 17.30, occasional weekend work and email/phone cover when required. Over-time available and we believe in rewarding our staff with bonuses for exceptional service.

Desirable skills -

Skills that would provide you with a distinct advantage for the role:

Microsoft Windows XP, Vista, Windows 7, 8, 8.1, 10
Microsoft Office
Working understanding of networking including VPN/VLAN/NAT/DMZ/DNS/DHCP/TCPIP
Microsoft Windows Server
Microsoft Exchange Server
Backup Exec
DrayTek routers
Office 365
Hosted Exchange server

Additional Skills, which would be advantageous:

Advanced Windows Server specific skills including in depth AD and GPO
Virtualization using VMWareEsxi and Hyper-V
Cloud technologies
Microsoft SharePoint

Job Type: Full-time

Required experience:

IT Support: 1 year
Required licence or certification:

Driving License