Client Services Consultant, Hammersmith

ICS Recruitment
Hammersmith, London
23 Jul 2017
22 Aug 2017
Contract Type
Full Time

Client Services Consultant, Hammersmith

To generate new business for the company and to create, maintain and nurture on going client relationships. The Client Services Consultant is a pivotal role to ensure that we capture every opportunity for business possible, to develop and maintain our market-share.

Key Responsibilities:

Direct responsibility for:

  • Booking valuations into Sales and Lettings Managers’ diaries
  • Ensuring notes accompanying valuations are accurate and detailed
  • Sourcing new leads from a variety of targeted sources to convert into valuation bookings
  • Ensuring all inbound leads are added to the database and contacted as soon as possible to arrange a valuation
  • Cultivating a productive working relationship with Sales and Lettings Managers through regular contact and effective two-way management of expectations
  • Creating, expanding and continually turning over pipeline of future business

Indirect responsibility for:

  • Having an up-to-date working knowledge of the London property market as a whole, with a specific focus on the relevant geographical area
  • Feeding back call/conversion information to Senior Consultant/Team Leader
  • Managing personal commission account
  • Generating mortgage referrals

Key Skills and Experience:

  • Very strong written and verbal communication skills
  • Strong organisational and time management ability
  • Customer service/sales/telesales experience beneficial but not essential

Competencies and Personality Requirements:

  • Self-motivating
  • Emotionally intelligent
  • Resilient
  • Positive and enthusiastic 'can-do’ attitude
  • Commercially minded

Salary: £15,000 basic salary, two month guarantee plus commission (£28,000 OTE)
Location: Hammersmith
Hours: 09:00 - 18:00 (Monday - Friday)

To find out more about this exciting opportunity contact Zena at ICS Recruitment.

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Due to high volumes of responses we will only contact applicants who meet the internal screening procedure.