Live Chat Advisor

Ellis Knight Bespoke Recruitment Ltd
£18000 - £22000/annum
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
Live Chat Advisor

We are partnered with a UK wide organisation who are looking for a Live Chat Advisor to join their Head Office, based in Oxford. This role would suit someone that has recently graduated or completed a college course, and has excellent social media skills with an interest in marketing.

The Role:

Chatting to customers via the companies "live chat" system
Answer questions in "real time"
Researching all of the companies services and ensure that you are able to provide advice and information
Ensuring that all current customers and potential customers have a positive experience as this will often be their first time communicating with the company.

Skills and Experience:

Excellent written communication skills
The ability to assist over the phone when required
Proactive, friendly and positive approach
Confident user of social media
The ability to build rapport with colleagues and customers
Accurate typing skills