Sales Team Leader

Utility Warehouse
£26000 - £33000/annum
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
About us

We may be a FTSE 250 company, with year-on-year growth, but at the heart of it we still see ourselves as an entrepreneurial challenger, with a strong family feel. We stand out as the UK’s only fully integrated provider of a wide range of competitively priced utility services spanning both the communications and energy markets. Our growth is based mainly upon 'word of mouth’ recommendations. And grow we do, because we are passionate about delivering excellent Customer Service, the hallmark of our Company which runs through everything we do. We’ve even been recognised as Best Telecoms

Provider at the Which? Awards 2017.

With our stunning and modern network headquarters being based in Colindale, North West London, we are easily accessible via the Northern Line and are a short drive from the North London, Middlesex and Hertfordshire areas.

What we offer

At Utility Warehouse we offer people stability, career progression and a workplace that still has that family feel which you don’t often see in larger companies.

We also offer a competitive salary, a great bonus structure, plus a benefits package including 25 days holiday (in addition to bank holidays), free parking, an annual salary review, share options, an additional Christmas Bonus, staff discount and much more!

About the role

We are looking for a motivated and driven individual with experience of leading a sales team to join our expanding Sales Department. We are looking for someone who can inspire a team of Sales Advisors’ to make the most of every opportunity, drive productivity and maintain a fun and upbeat environment where everybody feels supported and valued.

Other responsibilities will include:

Supporting your team, to be present and let them know that you are both approachable and there to help them with anything they need

Setting challenging sales targets and providing your team the support they need to achieve them

Developing scripting and sales campaigns in order for your team to achieve maximum revenue

Measuring, managing and driving productivity amongst the sales team

Conducting regular formal and informal coaching sessions and team briefings, motivating your team and maximising sales

Being the first port of call for HR related issues including attendance, disciplinary, and capability

Ad hoc duties such as managing call queues, resolving escalated customer calls and producing departmental reports

Providing regular feedback to management regarding customer experience and feedback

About you

The successful individual will need to have experience of leading, motivating and inspiring a telesales team of 10+ FTE. We are looking for someone who will bring enthusiasm, positivity and team spirit to a buzzy team of Sales Advisors’.

You will need to be personable, friendly, and above all enjoy helping people reach their full potential within a busy and challenging environment.

You will also need:

A competitive edge, to want to work with your team to be the best in the Sales Department

Great organisational skills, able to organise both your own workload as well as delegating work to your team

To lead by example, able to demonstrate current and effective sales techniques while demonstrating best practice

To be a strong communicator and great team player

To be able to take on unplanned work at short notice

So if you think that this could be you, and you would enjoy working in a busy and buzzy Sales Team then we would love to hear from you!

The closing date for applications will be 28th July 2017