Business Analyst

2 days left

Royal Horticultural Society
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
The Royal Horticultural Society is the world’s premier gardening charity, dedicated to promoting the love of gardening and excellence in horticulture. As a charity, the RHS reaches a wide range of audiences by providing information, advice, ideas and inspiration; at our shows and gardens, in our publications and online, and through our work in the community.

We are seeking an experienced Business Analyst to play a key role in defining the requirements for business systems for the Society. Your excellent analytical and interpersonal skills will be required to analyse business processes, gather requirements, identify and evaluate solutions for new ways of working systems. A background in CRM and customer initiatives will be an advantage.

You will have extensive knowledge of IT trends and issues and an excellent working knowledge of mapping business processes and managing process change. As well as a thorough knowledge of how to interpret customer business needs and translate them into application and operational requirements. Proven experience of building support for a project or product and working with large and complex databases is key. You will be used to working with suppliers to ensure systems meet business requirements and deliver value for money.

We’re looking for someone with excellent verbal and written communications skills and the ability to proactively engage with a diverse group of managers, subject matter experts and user groups. You will be able to work independently and as part of a team and will have strong planning and organisational skills with the ability to prioritise and deliver work and projects to tight timescales.

This is a practical, hands-on role and you will be a flexible problem solver with commercial acumen, and experience of working in a charitable context.

All applications should be received by 4pm 6th August 2017