Network & Infrastructure Engineer

Rochdale, Greater Manchester
£30000 - £35000/annum + Bonus + Certifications
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
Network & Infrastructure Engineer

**Up to £35k + Funded Certifications + Bonus - Rochdale**

Our client is a fast growing and successful managed IT services business providing support to a variety of regional and national clients in government, public sector, commercial enterprise clients and SME's.

This role will see you as a final point of escalation for a variety of network and infrastructure operational issues covering the following:


* Build and develop relationships between the project delivery teams and our customers
* Produce handover documentation for operations and support teams as part of on-boarding
* Act as a final point of escalation for clients network support and operational issues
* Identify and escalate issues on problematic platforms or highlight recurring technical issues
* Identify improvements to working practices, such as automation and tools and assist with their implementation
* Carrying out planned work where needed to minimise customer impact

Skills & Experience Needed:

* Network & infrastructure support ideally in a multi customer ITIL environment
* Strong troubleshooting and network diagnostic skills including route cause analysis
* Experience with one or more of the following hardware vendors: Cisco, Juniper, Sonicwall
* Corporate networks, LAN switching, Wi-Fi, hosting
* Network and infrastructure security, including firewalls
* Network and authentication services: DNS, RADIUS, Active Directory
* Ability and willingness to learn new things quickly is essential
* Strong analytical and troubleshooting skills, under pressure
* Qualified to CCNA/CCNP level or equivalent experience
* Broad knowledge of Windows Server 2012/16, Exchange & Virtualisation (Hyper-V/VMware)


This role offers the opportunity to join a contemporary IT environment including:

* Fully Funded Certifications (CCNA/CCNP/MCSA/MCSE)
* Modern office culture including Games Room and Casual Dress Code
* Progressive approach to IT Solutions

In return you will be exposed to some of the industries leading infrastructure and networking technologies, working for a dynamic IT culture offering the best of both worlds - Enterprise corporate experience in a modern mid market