Senior 1st Line Engineer

Recruiter
Pure Resourcing Solutions Limited
Location
Cambridge
Salary
£30000 - £35000/annum
Posted
23 Jul 2017
Closes
22 Aug 2017
Contract Type
Permanent
Hours
Full Time
We are looking for a Senior 1st Line Engineer, ideally with some line management experience, and a passion for tech.

The position is working with one of Cambridgeshire's most exciting growing businesses. Having gone through a period of sustained growth, and winning a number of international contracts to work with some of the worlds leading tech companies, this position is a key new appointment to the Platform Operations team.

The role:

- Ensure that service levels are maintained and exceeded
- Undertake 1st line support and investigate technical incidents
- Communicate with main stakeholders the status of issues/events and track actions to ensure there is an appropriate audit trail
- Support and mentor more junior members of the team

We are looking for someone with the following:

- At least 3 years support experience in a mission critical environment
- Excellent communication skills, you will be speaking with main stakeholders and customers
- Knowledge of Windows servers, Web servers, .Net or SQL and Scripting
- A thirst for learning and continued professional technical development
- Experience with supporting/managing junior team members would be a huge bonus

The position is offered on a permanent basis - working in North Cambridge and with a business that offers a generous salary and broad range of benefits