Unified Communications Engineer

Recruiter
Rise Technical Recruitment
Location
Swindon
Salary
£46000 - £51000/annum Bonus, Pension, Holiday
Posted
23 Jul 2017
Closes
22 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Unified Communications Engineer
Swindon
£46'000 to £51'000 + 10% Bonus + Holiday + Training + Pension + Flexible Benefits

Excellent opportunity for an engineer with in depth technical experience working with communications platforms and software/ voice+ networks to join an industry leading company offering the opportunity to work in a varied and challenging environment while being rewarded with a great benefits package.

This company are global leaders in wireless and wired communications and technology. They are at the forefront of audio technology and their products are used from firemen to fortune 100 companies. Due to continued stable growth they are looking for a Unified Communications Engineer to join their 3rd line escalation & development support team.

In this role you will act as a part of the engineering team focusing on improving the customers experience by triaging and identifying root cause of technical issues and managing some internal/ unified communication test infrastructure.

The ideal candidate will be degree qualified. Have experience in the design or technical support of software/ voice+ network products. And experience in establishing Unified Communications platform tools within a working environment.

This is a fantastic opportunity to join an industry leading company in a varied and challenging role while working for a company that holds its employees in extremely high regard and rewards them well for their service.

The Role
*Improving the customer experience
*Triaging and identifying root cause of technical issues
*Manage internal network/ unified communication test infrastructure
*Contribute towards the SaaS model, providing expert knowledge of network & voice technology
*Taking lead in the installation of softphone test platforms within a lab environment
*Some international travel

The Person
*Degree qualified
*Experience within the design or technical support of software/ voice+ network products
*Experience in establishing UC tools (Skype, Lync, Cisco, Avaya)
*Previous experience of voice related product solutions
*Industry experience relating to telecommunications or audio products
*Able to travel

Reference Number: RTR57623

IT, Software, UC, Unified Communications, Development, Engineering, Triaging, Root Cause, Technical, Network, Test, SaaS, Voice, Technology, Installation, Lab, Softphone, Analysis, Capturing Errors, Log, Records, USB, Bluetooth, Troubleshooting, Quality, Product, Voice+, Skype, Lync, Cisco, Avaya, SIP, IP Telephony, H.323, HW/SW, Audio, Telecommunications, Cloud, Computers, CCNA, MCSA,

This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency.

Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom.

Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed