Automotive Service Advisor

Perfect Placement
£21000 - £24600/annum
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
Automotive, Motor Trade Job: Automotive Service Advisor Required in Gloucester.

Salary: Up to £21,000 Basic Per Annum, OTE £24,600 Per Annum
Term: Full Time, Permanent

Motor Trade Jobs / Automotive Vacancies: Service Advisor for Franchise Approved Car Dealer - Gloucester

A not-to-miss opportunity has arisen for an experienced and professional Service Advisor for our client, an established franchise approved car dealership in the Gloucester region!


In the role of a Service Advisor you will work alongside a team of three Service Advisors, a Senior Service Advisor, and a workshop team and shall be responsible for providing a pro-active service to customers requesting to schedule their vehicles in for service, maintenance or repair work and arranging where necessary a courtesy vehicle. As a Service Advisor, you will greet customers in to the Service Department, accurately invoice the work carried out, take payment for it, extensively liaise with the workshop team to chase work in progress, keep customers informed of progress, and carry out upselling as and when possible.


The successful candidate would ideally be able to deliver the very highest level of customer service through strong communication skills resulting in total customer satisfaction. Very strong organisational skills along with knowledge of Microsoft Office, Excel and DMS systems (Kerridge/ADP preferable) would be of high priority. Liaising with manufacturer to authorise warranty repairs, and a general knowledge of warranty procedures would also be advantageous but is not essential. At least one to two years' experience as a Service Advisor within an automotive franchise dealership environment and a UK driving license with minimal points is essential.


For your hard work, our client is offering…

* Starting basic salary up to £21,000 per annum pending experience.
* Bonus scheme creating an uncapped average annual earnings of £24,600 per annum.
* 23 days holiday plus bank holidays.
* Overtime paid at an enhanced rate of time and a half.
* Full in house and manufacturer approved training.
* Company pension scheme.
* Company benefits scheme.
* Fantastic career development prospects with an industry leading brand and long-established business.

The hours worked are either 7:30am-5:30pm or 8:30am-6:30pm Monday to Friday with an hours lunch. You are also required to two in six Saturdays and one Saturday would be from 8:00am-1:00pm whilst the other would be from 8:00am-5:00pm. All Saturday work would be paid at the overtime rate mentioned above.

To apply please send your CV to Josh Buck quoting J72066, Service Advisor, Gloucester.

Please remember to add your home phone number, mobile number, email address and full address to your CV. If this information is missing it slows down our process and may result in us not being able to contact you.

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