Customer Service Executive

1 day left

Recruiter
Hays Office Support
Location
Chelmsford
Salary
£18000 - £19000/annum
Posted
23 Jul 2017
Closes
22 Aug 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Customer Service Executive

Your new company
Hays are excited to be working with this successful organisation based in Witham, looking to recruit for Customer Service Executives due to company expansion.

Your new role
You will be the first point of contact for all inbound calls. You will be managing large amounts of inbound and outbound calls in a timely manner and redirecting calls to the relevant department or person. You will be dealing with customers queries and complaints and clarifying information to customers.

What you'll need to succeed
To succeed in this role you will need to have excellent communication skills and a good telephone manner. You will need to be customer focused and dedicated to delivering a high level of customer service. You will need to be able to work well under pressure and manage your time efficiently. You will need to have good attention to detail and be able to build rapport quickly. Previous experience in a customer service/call centre environment is extremely desirable.

What you'll get in return
Full training will be provided to the successful candidate. Offering an incredibly competitive and the opportunity to progress in this successful organisation.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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