Apprentice Data Analyst/ Project Coordinator

1 day left

Firebrand Training Ltd
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
The apprentice will be responsible for supporting the development, coordination, implementation and execution of specific projects ensuring consistency with company strategy, commitments and goals.

Who you`ll work for:

Based just outside of Newcastle upon Tyne, our client provide compliance and technical monitoring audits, primarily to the domestic energy efficiency sector.

As an Apprentice Data Analyst/ Project Co-ordinator your job includes:

- Production of Client reports and invoices - collate standardised reports to support various projects.
- Communications with field based Inspectors - day-to-day communication with the field team to assist with queries and system input.
- Track inspection progress and performance - monitor performance of Inspectors via customer satisfactions surveys and other means available/necessary.
- Identify, collect and migrate data to/ from a range of internal and external systems
- Manipulate and link different data sets as required
- Collect and compile data from different sources
- Perform database queries across multiple tables to extract data for analysis
- Use a range of analytical techniques such as data mining, time series forecasting and modelling techniques to identify and predict trends and patters in data
- Client liaison - communicate with Clients as and when required to supply reports and other necessary information.
- Process improvements - assist with the implementation of process improvements identified by the Project Management team to streamline processes and improve productivity.
- Data protection and quality management - must adhere to data protection guidelines and all other QMS details.
- Work allocation - assist in the resource planning and work allocation function.
- Workforce invoicing - produce and process monthly invoicing reports for THS field team.
- Re-inspections - support the allocation and management of re-inspections in line with agreed Client SLAs.
- Maintenance of Inspector skills and HR records - ensure that Inspector records are kept up to date at all times and support the on-boarding of new Inspectors.

This list is not exhaustive and other relevant tasks may be added as required. Please see the government`s apprenticeship Standard for Data Analyst for additional duties relating to Data Analysis.

The role is typically office based, but travel throughout the UK may be necessary, including overnight stays away from home.

What experience and skills do I need?

You don`t need loads of professional experience in IT. However, you`ll need at least five GCSEs (or equivalent) at Grade C or above including Maths, English and IT / Science.

We`re looking for an IT-enthusiast with:

Personal skills/experience:

- Must be able to demonstrate the ability to meet and/or exceed the duties and responsibilities set out above.
- Proven experience of project coordination
- Working experience with MS Office packages - with a particular focus on MS Excel
- Demonstrate excellent workload/time management
- Proven experience of problem solving and excellent customer service
- Excellent communication skills
- Eye for detail
- Reliable
- Match to THS values of Trust, Honesty and Security

Your Accelerated training programme

Firebrand offers a unique Level 4 Data Analyst Apprenticeship scheme. We provide the fastest award-winning IT training and certifications with on-going support - all with the ultimate goal of securing a long-term IT career.

During your 18 month programme, Firebrand provides residential training at our distraction-free training centre. Our accelerated training means you'll achieve certifications with partners like CompTIA, ITIL and Microsoft faster, giving you more time to put your new skills into practice within a professional working environment. You'll also be recognised by the British Computer Society (BCS) for entry onto the register of IT Technicians, confirming SFIA level 3 professional competence.

Future career prospects

By working hard and demonstrating your ability, drive and commitment throughout your 18 month apprenticeship scheme, upon completion you will be offered a permanent contract ensuring you have further opportunities to continue growing within this exciting organisation