AFTERSALES TECHNICAL EXPERT

Recruiter
Consilium Recruit
Location
Birmingham, Coventry, Leicester, Leamington Spa, R
Salary
£36000 - £38000/annum
Posted
23 Jul 2017
Closes
22 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
A globally recognised automotive brand are seeking an Aftersales Technical Expert to join the team and will involve building relationships with different functions, supporting dealers and providing technical aftersales support.

Commutable from: Birmingham, Coventry, Leicester, Leamington Spa, Rugby

Salary: £ 36,000 - £ 38,000 p.a.

Suitable for: Technical Support, Aftersales Technical Support, Automotive Support Engineer

The Role

Following a significant investment leading to a companywide migration to a brand new manufacturing site, you will co-ordinate and action customer queries and enquiries, and you will support the customer Aftersales activities. Based in Coventry, with occasional dealer visits throughout the UK dealer network and international travel may also be required.

You will manage vehicle fault analysis, using diagnostics software to resolve vehicle issues. Providing technical advise to dealerships in the UK and overseas. Providing development input (from an aftersales interest) to engineering functions. In addition you will provide product/repair coaching to other team members. And will assess warranty repairs within the market.

The Person

Industry recognised technician qualified (BTEC ONC/HNC or an apprenticeship with relevant experience). You will have a track record as an electrical and/or vehicle technician (7 years+) within an automotive workshop or automotive OE environment. You will have an advanced knowledge and understanding of vehicle electrical systems and have practical experience of using laptop based vehicle diagnostic toolsets. You will be comfortable working with vehicle electrical diagrams and system schematics. Excellent understanding of failure mode detection techniques is essential

An excellent communicator who is a confident user of IT systems including Microsoft Excel, Word and Outlook.

Full driving licence is essential.

To apply, please contact Kelly Snelling with your up to date CV via email at (Email Removed)

If this role is not for you but may suit someone you know, we offer a worthwhile referral incentive (a £300 gift card of your choice or Charitable Donation) as a thank you. Please contact us or visit our website for details.

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Established in 2001, Consilium Recruit is an award winning technical through to executive recruitment consultancy that partners world class Automotive, Aerospace, Energy, and Manufacturing & Engineering organisations worldwide