Junior Helpdesk Support / Trainee 1st Line Support Assistant

LinkPoint Resources Limited
£16000 - £18000/annum + Amazing Prospects
23 Jul 2017
22 Aug 2017
Contract Type
Full Time
An excellent opportunity has arisen for a Junior Helpdesk Support / 1st Line Support Assistant within the Electronics & Software environment. Our client supplies Electronic and Software Support for a large handheld electronics organisation. There will be full training given on all their product ranges.

Junior Helpdesk Support / 1st Line Support Assistant’s Core knowledge & Experience

• Knowledge of office applications including document creation and spreadsheet.
• Strong verbal and written communication skills within a professional environment
• Understanding of Remote Assistance software solutions
• 1 year or more customer service
• Knowledge of Microsoft Windows client operating system including in-depth configuration settings and system management.
• Ability to read and understand technical documentation

Junior Helpdesk Support / 1st Line Support Assistant’s Key requirements & Qualifications

• 4 GCSE passes at grade C or above or equivalent. One of which must be English
• Recognised ICT or business qualification would be advantageous
• Interest in technology and electronics
• Excellent communications skills
• Exceptional attention to detail
• Keen to progress within a Electronics / Software organisation
• Full training and possible apprenticeship available