Business Manager

Recruiter
Mini
Location
Crewe
Salary
£50000/annum
Posted
23 Jul 2017
Closes
22 Aug 2017
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
Competitive Salary & Benefits plus £50K OTE

We are looking for a Business Manager to join our busy Mini dealership in Crewe to identify, based on requirement and individual suitability, appropriate funding and insurance options for customers, whilst maintaining excellent levels of compliance and commitment to treating customers fairly.

Your Responsibilities:

* Understand all aspects of financial and insurance product regulations to ensure accurate information is given when negotiating a vehicle sale.
* Naturally building rapport with customers quickly and easily and to be able to treat customers fairly.
* Monitoring finance and insurance performance against expectation, whilst maintaining a compliant sales process.
* Assisting management in planning, forecasting trends, and revising plans for the dealership on an ongoing basis.
* Working with management to coach and develop the skills of the team to achieve business objectives.
* Qualifying customer's demands and needs to ensure every eligible product is transparently presented to every customer.
* To acquire a high level of product knowledge to competently answer all customer queries.
* Logging all activity to monitor and measure outcomes and provide regular feedback to the Management teams.

What we're looking for:

* Previous Business Manager experience would be advantageous but not essential
* Works well in a busy environment on an individual and team basis
* Organised; can manage numerous tasks whilst enhancing the customer experience
* Honest, respectful with strong sense of integrity
* Previous car sales experience not necessary
* Reliable; meets deadlines without compromising the quality of work
* A full and valid UK Driving Licence

As a leader within the UK Automotive industry representing over 30 different manufacturers across over 160 sites, Lookers has a reputation for delivering the highest quality of customer service, time and again. As one of the UK's Top Employers we know our people are our greatest asset and at the heart of our success. We truly believe that a happy team ensures happy customers so we live by our NICER values with regards to both our customers and each other….Nice, Informative, Caring, Enthusiastic and Responsive