Desktop Support Analyst
Desktop Support Analyst The Desktop Support Analyst is a newly created position in a leading US Hedge Fund based in the WestEnd of London. You will take responsibility of supporting various groups in all of their IT software and hardware queries. As the Desktop Support Analyst, you will be required to work closely with stakeholders at all levels including the Trade Floor, VIP users and Senior Management. You will be supporting Market data and business application installation as well as Bloomberg TOMS, Reuters Eikon, Citrix and MS Windows/Office. A high level of technical proficiency is required. The Desktop Support Analyst is a handson role and you will be expected to participate in testing new applications and hardware and the implementation of new projects, all whilst identifying potential technology improvements that can be made to enhance the use of technology in the business. You must be able to prioritise tasks effectively and handle various problems simultaneously. The ideal candidate will have relevant experience in supporting a Trade Floor at a hedge fund, bank or trading house. You must have the ability to resolve Global IT incidents and be highly motivated to drive continuous improvements. You must be able to work well under pressure with shifting priorities and have excellent interpersonal and relationship building skills. Skills: Deep technical knowledge of Windows PC, Mac, and MS Office Experience of financial industry applications (Bloomberg, Thompson Reuters, FactSet, etc) Experience of workstation network fundamentals such as DNS, DHCP and web proxies Powershell or batch scripting Working understanding of systems software such as Active Directory and MS Exchange Working experience of VMware virtualization technologies You must hold full eligibility to work in the UK. This is a great opportunity offering good career progression for a motivated individual. To find out more please click apply and I will be in touch. Sthree UK is acting as an Employment Agency in relation to this vacancy. Advertised through Zoek Advertised through Zoek 42934.