Service Advisor

Expiring today

Bristol Street Motors
Birmingham, West Midlands
22 Jul 2017
21 Aug 2017
Contract Type
Full Time

Ford Birmingham has a welcoming atmosphere and our friendly, informed staff are always on hand to help however they can.We are looking to recruit a Service Advisor to join our team at Birmingham. Our dealership has state of the art facilities alongside a team who are determined to deliver the high standards of service our customers deserve. The role of Service Advisor plays a very important part in our dealership and is critical in helping achieve and maintain our customer service levels. The main duties of the role include:• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the Service Department• Advising on technical queries or issues• Booking vehicles into the department for work to be carried out• Informing customers of the progress of their vehicle• Cross selling products and services where applicable • Finalising the invoice on completion of required work• A full UK driving licence For this role it is essential you have experience of working within a customer focused role, working within the Motor industry would be an advantage. You also need to be organised, able to multi-task and manage a busy workload. As you would expect with any retail business we are open when our customers want to come and see us. You can also expect • 23 days holidays• comprehensive on-going training• career progressiona range of benefits you would expect from an employer of choice, including • childcare• voucher scheme• share incentive plan• discount in major UK retailers• a pension scheme