We are seeking a professional, service driven candidate who has a personal lines background to join a successful brokerage in Coventry - close to A46 Birmingham side.
You will deal with associated Personal Lines and following training commercial business on behalf of existing and potential clients which will involve giving quotations either by telephone, in person or in writing, arranging cover when instructed to do so, processing renewal documentation and mid-term adjustments. This will also include dealing with claims.
Key responsibilities are:
Deal with enquiries concerning new business
Provide quotations as requested (both computerised and manually) and give relevant advice, information and guidance.
Accept instructions from new clients to commence cover and complete all paperwork. Create client and policy records on computer.
Process both personal and commercial renewals and offer alternatives if relevant.
Deal with any queries from members of the personal or commercial lines team.
Collect premiums from clients and issue documents as necessary.
Provide assistance with claims, give helpline numbers where relevant and offer to contact helpline on client’s behalf.
Deal with uninsured loss recovery claims.
Candidates will need to have previous insurance experience preferably gained within a broker environment. Insurance qualification such as ACII or Part ACII would be advantageous but not essential.
We endeavour to notify candidates on the outcome of their application. However, due to the volume of responses that we receive we cannot always guarantee this. If you do not hear from us within 48 hours, please assume your application has been unsuccessful on this occasion.