IT Support Analyst
IT Support Analyst in Birmingham
Your new company
IT Support Analyst required for a successful, growing organisation in Birmingham. This exciting new role offers the opportunity to join this reputable organisation's fast paced Service Desk Team. There is a lot of training and career progression associated with this role - they is looking for a professional and hard working individual to grow within the company.
Your new role
You will be delivering IT support and 1st line duties. This includes troubleshooting issues and escalating if necessary, general support for PC's and helping with any IT issues that arise within the office. You will be working within a Microsoft based operating system. This role involves rotational shift work.
What you'll need to succeed
- Ideally you will have had experience in a Helpdesk or Service Desk environment, providing 1st line support to Microsoft applications.
- Ideally you will have excellent Microsoft Office experience.
- You will be professional, hard working and come across well over the phone as well as face to face.
- You will have excellent communication skills.
What you will get in return
- Competitive salary
- Excellent training and career progression opportunities
- Excellent team culture and benefits
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.