Service Advisor

Office Angels
Crawley, West Sussex
22 Jul 2017
21 Aug 2017
Contract Type
Full Time

Service Advisor
Free Parking - £20-£26k PA

Are you a technician considering taking a step away from the mechanics side and transfer into a customer facing role?

Would you like to join a dealership that's staff have longevity of 22 years?

Based on the borders of Crawley this family run dealership is a thriving business, busy with customers purchasing cars as well as services and MOTs. Many of the staff have been with the company for 20 years which shows that you are not just a number in this company you are very much valued member of the team. With customers coming into the dealership you will be the first point of contact, passing sales customers to a member of the sales team, service customers will be your responsibility. Whether you are checking them in for an MOT or discussing their requirements with them you will be giving a first class service to ensure repeat business.

Your duties will include:

  • Answering the phone to service customers
  • Booking customers vehicles in for Service/MOT/Faults
  • Advising customers from your vehicle knowledge on their best route to take to fix problem
  • First point of contact for all customers entering the showroom

To be successful in this position you will be:

  • Highly motivated with excellent customer service
  • Previous technician or service desk experience
  • Ability to up sell and cross sell company products

This role is available immediately and paying between £20k - £26k a commission package is included paying up to £150 a month on top of annual salary if targets are met Hours will be Monday - Friday 8am - 6pm as well as alternate Saturday mornings 8am to 1pm

Office Angels is an Equal Opportunities Employer, and works as a Recruitment Agency for temporary vacancies. Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions Office Angels is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.