Administration Assistant

Recruiter
Y3S
Location
Cardiff
Salary
£16000 - £19000/annum
Posted
22 Jul 2017
Closes
21 Aug 2017
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
This is an exciting opportunity to join a multi-award winning finance organisation that specialises in packaging second charge loans. Based in cutting-edge offices in Cardiff, we enjoy a market-leading position and excellent reputation in the second charge mortgage industry gained through continuous investment in people and technology.

We are a Fast Growth 50 company and are authorised and regulated by the Financial Conduct Authority.

Due to our recent success and ambitious growth plans we are pleased to be expanding the team and are currently recruiting for Administration Assistants

JOB PURPOSE
The primary role is to monitor and report on quality and compliance across the business to ensure that company procedures are followed accurately, records are maintained correctly and the highest standards of regulatory compliance services are maintained.

MAIN DUTIES AND RESPONSIBILITIES
•To champion quality and compliance standards.
•To pay high regard to Financial Conduct Authority (FCA) regulations including Treating Customers Fairly Principles.
•To review application submissions in order to identify areas of strength and weakness in accordance with company procedures.
•To review and monitor sales calls to ensure high standards of compliance with company and regulatory standards and to act as the first line of defense in line with our compliance monitoring programme.
•To review and monitor customer communications to ensure that these are consistent with the company core values and regulatory obligations, report on quality issues, including recommendations for quality improvements.
•To provide ad hoc feedback to team members and managers on quality issues.
•To conduct compliance investigations as required by the Head of Quality Control.

Rewards:
- £16,000 - £19,000 basic salary
- Based in Cardiff with excellent transport links and free parking
- Friendly working environment that is committed to staff development
- Hours of work are Monday to Thursday 9am – 6pm, Friday 9am – 5pm