Experienced Customer Service Advisor

Recruiter
Pertemps - Leeds Perm Hub
Location
Harrogate
Salary
£18000 - £20000/annum
Posted
22 Jul 2017
Closes
21 Aug 2017
Sector
Retail
Contract Type
Permanent
Hours
Full Time
Our client is looking for an experienced Customer Service Advisor to join their rapidly growing family based organisation.

Responsibilities:

• Provide daily ultimate satisfactory customer service via telephone and email.
• Maintain and develop existing client relationships answering customer queries ensuring return of business
• Provide up to date product knowledge generating new business through representing company brand awareness and product promotion.
• Provide accurate detailed product information and quotations.
• Liaise with various departments on customer queries
• Achieve department set KPI targets
• Knowledge and understanding on relevant markets.
• Liaising with national clients and customer regarding all queries and orders (French, Italian)

Full training will be provided although MUST have previous experience in a fast passed customer service office environment.

Skills

• Professional Excellent Telephone Manner
• Previous experience in a customer service office environment
• Target Driven
• Proactive and Motivated Attitude
• Excellent Communication and Listening Skills
• Good standard of numeracy and written/verbal communication skills.
• Computer Literate
• French/ Italian Speaking Desirable

Offering a competitive salary £18k-20k dependant on experience.

Immediate Start Available.

Should the above opportunity be of interest, if you are looking to enhance your skills within a new career opportunity please submit your cv