CRM Coordinator

ACS Performance
£20000 - £35000/annum
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Job Title: CRM Coordinator

Do you have experience of use and management of large CRM systems? Do you have commercial IT experience of supporting and managing IT requirements? This is a fantastic opportunity to join a world leading manufacturers.

Job Overview:

We currently have a vacancy for an IT/CRM Coordinator. This role offers a good working environment, competitive basic rate of pay, annual discretionary profit share bonus, health insurance, pension scheme, life assurance and other benefits.

Primary Responsibilities:

CRM Coordination

* Day to day management of the company's worldwide customer relationship management (CRM) system including database cleansing and data input (e.g. enquiries, lists generated by internal sales);
* Coordinate all CRM imports and exports, manipulation of all data from Navision and the company's CRM system;
* Work with colleagues on all aspects of the CRM system, including training and encouraging effective use of the systems.

IT Coordination

* Accessing and manipulating data from the company's SQL based financial system.
* Communicate with the Company's external IT support partner;
* Performing both technical and administrative tasks as well as to investigate and solve all IT problems;
* Provide IT support for all departments, develop methods to improve processes and systemise procedures throughout the business;
* Management of all company systems. Reviewing the performance of all systems and identify and deliver all company systems developments.
* Management of IT service providers to ensure that current/future delivery meets the needs of the business

Key Requirements:

The successful candidate will have the following skills and experience:

* Experience of use and management of large CRM systems. Preferably Microsoft Dynamics 365.
* Commercial IT experience of supporting and managing IT requirements.
* Experience of Microsoft Office and Exchange.
* Ideally the successful candidate will also have SQL experience.

ACS are recruiting for a CRM Coordinator If you feel that you have the skills and experience required in this advertisement to be a CRM Coordinator please submit your CV including an outline of your experience as a CRM Coordinator It is always a good idea to include a covering letter outlining your experience as CRM Coordinator with your application as this will enhance your chances of selection and improve your prospects of landing the CRM Coordinator role you desire