Network Support Engineer

Deerfoot IT Resources Limited
£25000 - £30000/annum Benefits Package
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Network Support Engineer Up to £30k + Benefits package
IT Managed Services

Growing IT managed service provider with beautiful converted barn offices, is looking to recruit to a Network Support Engineer providing 2nd and 3rd line support to customers.

Candidates should ideally hold a valid driving licence due to office location.

Skills / Environment
Knowledge of IP routing
Knowledge of Windows and Linux Operating Systems (RedHat / CentOS)
Networking experience including; DNS, LAN/WAN, VLAN, VPNs, WLAN
Experience with virtualisation
Previous Helpdesk/Support experience
IP Telephony / VOIP experience
Cisco experience (CCNA/CCNP) would be advantageous but not essential

Role Overview
Strong analytical skills and ability to troubleshoot complex issues
Ability to communicate effectively with both technical and non-technical teams
Excellent problem-solving skills, ability to take ownership of the work assigned, and deliver results timely, reliably and correctly
Experience working on medium-large projects and delivering against timelines.
Must be self-managed and a self-starter with a positive attitude.
Excellent written and verbal communications capable of delivering at a senior level.
Able to perform root cause analysis. Capable of proactively recommending effective courses of action, communicate resolution, policy and procedures to the various management and end user population.

Deerfoot IT Resources Ltd is a leading specialist recruitment business for the IT industry. We will always email you a full role specification, name our client and wait for your email authorisation before we send your CV to this organisation. Deerfoot IT: Est. 1997. REC member. ISO certified. *Each time we send a CV to a recruiting client we donate £1 to The Born Free Foundation (charity no. 1070906).

Deerfoot is acting as an Employment Agency in relation to this vacancy