Lead / Senior VIP Deskside Support - Digital Media (Mac & PC)

Refreshing Recruitment
£40000 - £45000/annum Comprehensive Bens package
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Opportunity for you to join one of the world's most prestigious digital, online and print publishers. Working in their rapidly growing international digital division, you will support VIP and senior creative users in their central London offices.

You will be happy to start your day early at c 8am and will have have solid (8+ years) experience supporting Apple Mac and PC systems in an Active Directory environment. Ideally you will come from a creative, media or publishing background. Any experience working with cross-media publishing software (ie Adobe Indesign, InCopy, Vjoon K4, Workflow) is highly desirable.

Your senior level support duties will cover:

* Windows 7 / 10 & Mac OS 10.10.x
* Office365, Office 2016
* Audio Visual support / set up
* Skype for Business
* Active Directory
* Printer & proofer troubleshooting
* Network essentials (TCP/IP)
* Mobile device support
* SW install / deploy
* Casper & Adobe Creative Suite

Exceptional customer service & interpersonal skills are a must as you will be providing "white glove" support to senior creative and VIP users with their PC, Mac, Adobe Enterprise, Publishing and AV systems.

Salary is circa £40-£45,000 + bens + overtime, 35 hour working week, 25 days holiday, pension, healthcare, season ticket loan, cycle to work scheme and lots of other goodies.

Email your CV now to progress