Collections Agent

Morgan Jones Recruitment Consultants
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Are you looking to work within a vibrant, diverse and forward thinking Restructuring and Recovery team as a Collections Agent?

Our Client, a Top 10 Accountancy firm is offering an exciting opportunity to join them on a full time permanent basis offering a generous salary of up to £28,000!

If you feel that you have a strong academic background and experience within corporate environments, this could be the perfect opportunity to excel within a market leading business based in Farringdon - London

What you need to know:

Working within a fast paced and dedicated team that provide expertise in the field of restructuring, recovery, and insolvency services to individuals and organisations across the UK, you will be responsible for collecting outstanding debt by phone and in writing on behalf of high street banking institutions.

With the exciting challenge of managing your own portfolio of cases, processing a high volume of transactions and meeting individual and team recovery targets on a consistent basis, this is the ideal role for someone to play an important role within a fast-paced, high volume and rapidly growing area of the business.

As the successful Collections Agent you will:

* Effectively collect outstanding debt by telephone and in writing in a busy department.
* Meet daily targets including call volume, cash collection and call monitoring.
* Deal with a designated portfolio of cases and conduct investigations into the customer's financial affairs.
* Be able to negotiate payment terms and deal with B2B and B2C cases on an individual basis.
* Improve collection results and contribute to the development and growth of the department.
* Understand and have the ability to adapt the approach towards different client portfolios according to the situation.
* Maintain awareness and implementation of all regulatory guidelines including the FCA lending Code, Treating Customers Fairly and Lending Standards Board when communicating with customers - including passing regular tests to ensure understanding of the key standards.
* Liaise with and refer any opportunities to the partners within the business.
* Liaise with management to ensure work is completed on a daily basis.
* Work within a team environment and deal with an extensive daily workload.

To be the successful Collections Agent, it is essential that you possess demonstrable experience of working within a fast paced and busy recoveries environment, as well as a strong understanding of both communications and business development ideally within a professional services environment

If you feel that you meet the criteria and are up for the challenge, then please apply today!

About Morgan Jones:

This role is being handled by Morgan Jones Recruitment & HR Consultants. We have been established as a quality recruitment business for over 17 years with a reputation for fair and equal representation.

We see each applicant as an individual and will treat you accordingly.

We would love to talk to you to give you more information about our client and discuss the role.

To view other great opportunities please check out our website or call us on (Apply online only) for a confidential chat about upcoming opportunities.

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Due to the high volume of applicants applying for all roles, we can only reply to candidates with the most relevant skills and experience. If you have not heard back from us within 48 hours of your application, please assume that you have been unsuccessful on this occasion