Finance Administrator

Return on Investment Ltd
Nantwich, Cheshire East
£10000 - £20000/annum up to £20,000
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Location: Nantwich, Cheshire
Salary: up to £20,000

ROI is a major Sales Support Agency, working within the automotive industry. The business is proud to work with a number of major vehicle manufacturers from 5 UK offices. The business employs over 200 people from a head office in Nantwich.

ROI’s Business Centre team is responsible for providing the Fleet and Business Support to PSA Group. This involves customer service, processing support terms, administrative support and processing dealer payments.

The Finance Administrator is a pivotal role in a team of 3 people responsible for managing the processing of customer support terms and making payments to dealerships.

This challenging role provides a vital service PSA and encompasses:

• Liaising with retailers for outstanding contract and payment information
• Ensuring accuracy and data integrity within customer contracts
• Daily contact with retailers to correct any errors within contracts issued to customers
• Coaching and helping retailers to accurately process registrations and contracts
• Verification of all Fleet and Business registrations
• Daily and weekly reporting on activity
• Ensuring payments are made quickly and accurately and enquiries are dealt with promptly

Key responsibilities within the position:

• Completing work within agreed SLA to PSA
• Ensuring accuracy at all times
• Providing excellent customer support to retailers and internally within PSA
• Managing systems and updating the database effectively and accurately.

Although directly relevant experience is advantageous but not essential, it is vital that the successful candidate can demonstrate:

• The confidence to work with retailers, deal with issues and remain calm under pressure both by email and over the ‘phone
• Strong excel and database skills-
• Ability to create accurate reports
• You should have the experience and confidence to capture key requirements from clients, understanding the root cause of requests in order to generate reports that provide clear and relevant information at all times.
• Your knowledge of MS Office should be excellent.

The ideal candidate for this role should possess:

• Professional attitude and outlook to work
• A strong sense of accountability and responsibility to the client’s experience
• Excellent problem solving ability, an enquiring mind and the confidence to use your initiative and suggest improvements
• Demonstrable engagement with the role and client- in time you should be able to anticipate requests and make suggestions for useful reports
• Excellent attention to detail and the ability to spot errors / inconsistencies within both written and numerical information
• Good experience of using databases or demonstrable aptitude to do this effectively quickly

Whilst not initially essential, it will help you application to have an awareness of the PSA brand and what makes it special.

The closing date for applications is Friday, 14th July, 5pm. Please submit your CV for consideration in the first instance.

Please note that as this is a new venture, you may be required to work in Coventry for 2-3 days per week for the initial set-up period (up to 6 weeks). Thereafter you will be based in Nantwich. All reasonable costs will be covered by the company