Business Sales Advisors

£20620/annum additional £16,000 per annum
21 Jul 2017
20 Aug 2017
Contract Type
Part Time
Business Sales Advisors

Join BT’s world of innovation, where we are always providing ways to help businesses compete and grow.

Great earning potential – £20,620 starting salary + 30% on target bonus. You could also earn an additional £16,000 per annum, on top of your basic salary and bonus! (based on current accelerators).
Monday – Friday business working hours (no weekend work required) with both full and part time opportunities available.
We will even pay you your on target bonus whilst you are in training!

BT Business and Public Sector is right at the heart of the UK economy providing cutting-edge communications and IT services to around 900,000 business customers across the UK and Republic of Ireland. Right now we’re looking to grow our dynamic team with highly motivated Sales Advisors who have a passion to succeed in a fast-paced, performance driven environment. The role holder delivers defined revenue, product volume and quality targets through the acquisition and retention of UK SME customers. Sales opportunities are initiated by either an inbound call from a customer or outbound call as part of a specific campaign and in accordance with business requirements.  The role holder will answer, and respond to, customer enquiries efficiently, effectively and appropriately in accordance with defined processes and procedures. 

We are at a very exciting point in our growth journey in Desk Based Sales (SME) and there has never been a better time to join us. We sit within Business and Public Sector, which means, you will be part of a 12,000 person strong organisation, one that we will be continuing to strengthen and grow over the coming months.
Of course, we’ll provide comprehensive training to successful candidates where you’ll be given the skills to showcase the full range of BT products and services to help us retain and acquire new customers.

Key responsibilities
Deliver Revenue and Customer Satisfaction targets by up-selling or cross-selling business products and building real value in existing relationships.
To ensure a strong understanding of BT’s products and services exists.
Use effective questioning techniques to understand the customer’s business needs and identify the opportunities these present for BT and the customer.
Be tenacious and motivated to achieve defined business targets.
Get to know your customers and provide an excellent level of customer service.

Key skills and experience
Customer focused – the ability to understand the importance of customer acquisition and deliver customer satisfaction targets.
Creative in approach to generating revenue.
Excellent communication skills – knows how to demonstrate, promote and sell.
Strong commercial acumen with particular focus on being able to apply critical business thinking to achieve sales objectives
Be passionate, ambitious and driven in your career

Other skills valuable for the role
Ability to build strong relationships with customers and colleagues at all levels
Demonstrates excellent customer service
Highly self-motivated
Some understanding of the SME market place would be an advantage, but is not essential

To apply, please click on the apply button to visit our website.

Closing date: 30 July 2017.

* If you have been referred to this job by a BT employee please quote their name and employee number on your application form.

At BT, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future.

We value different perspectives, skills and experiences. We’re happy to consider ways of working that will mean you can perform at your best. If you want to talk about working part-time or as a job share in this role, please apply and we’ll do our best to get the balance right