Client Relations Co-ordinator (5 month FTC)

Morgan Spencer
City Of London
£22000 - £24000/annum
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Client Relations Co-ordinator (5 month FTC)

Our client is a rapidly growing audio transcription/court reporting company offering exceptional service quality at the forefront of everything they do. They are now seeking a full-time Client Relations Co-ordinator to join the team on a 5 month FTC during this exciting time.


- Quality control of all transcripts utilising programs such as RealLegal, Eclipse and Case Catalyst
- Coordinate and track exhibit and video shipments for each client within a required time frame
- Being responsible for all final transcript production and exhibit handling ensuring completion in a timely manner
- Act as the main point of contact internally and externally regarding transcript and media production inquiries
- Assist the Finance team with billing to ensure all chargeable information is accurately and promptly recorded
- Assist the London office with the management of the deposition job calendar, sourcing stenographers, videographers and venues
- Liaise with the San Francisco office to ensure all job tasks are planned and executed flawlessly
- Provide each reporter and videographer with detailed job confirmations and follow up with them after each deposition to ensure the job was taken with highest professional capability
- Coordinate global travel arrangements for reporters and videographers


- Bright and engaging with a proactive and flexible attitude
- Professional, courteous and confident
- Excellent communication skills both written and verbal
- Strong project organisation skills
- Willing to work outside of office hours where necessary
- Commitment to delivering a high standard of customer service
- Excellent attention to detail
- Able to work full time, 2pm-10pm
- Highly competent in the use of Microsoft Office
- Knowledge of Adobe Reader, Google Docs & SharePoint          
- Capable of establishing and maintaining professional working relationships               


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