Commercial Account Handler

IDEX Consulting Ltd
£18000 - £25000/annum
21 Jul 2017
20 Aug 2017
Contract Type
Full Time
Commercial Account Handler


Up to 25k depending on experience

A leading UK insurance provider that specialises in providing niche products to their clients are looking for a Commercial Account Handler to join their growing team.

The role will be based around providing suitable insurance solutions for commercial customers, achieving new business goals and sales targets across a broad range of personal insurance products.

* Managing the provision of insurance cover for both prospective and existing customers in a customer focused and compliant manner and within agreed service standards and timescales
* To manage the new business, renewal, mid term adjustments and lapsed policy processes ensuring that all customers are dealt with in a professional manner and deal with any issues and or complaints in accordance with compliance guidelines
* Ensure that all communication and calls are answered to agreed service levels, within TCF parameters and to quality standards
* Maintain accurate and detailed records of all customer contact
* Utilise communication and negotiation techniques and skills to clearly explain the features and benefits of our products. Develop internal awareness and opportunity to generate business
* To acquire, maintain and record an accurate level of appropriate product and regulatory knowledge and skill as is appropriate for the role
* To ensure that all statutory and company regulations are followed to protect clients, colleagues and the business interests of the company

You will need to be able to demonstrate previous experience in an Account Handling role within an insurance provider, ideally having worked in Commercial Insurance.

Please visit the IDEX Consulting Ltd website for further opportunities. If your application is successful we will contact you to discuss the opportunity in more detail within 2 working days of receiving your application. If your application is unsuccessful, the information supplied may still be retained for use in connection with future vacancies. Due to the overwhelming application response we receive through various sources, should you not hear from us within one week then please assume your application has been unsuccessful