Account Executive - Print/Manufacturing

Recruiter
Kairos Recruitment
Location
Skelmersdale
Salary
£19000 - £21000/annum
Posted
21 Jul 2017
Closes
20 Aug 2017
Contract Type
Permanent
Hours
Full Time
Client Services Executive - Display Graphics/Print/Manfufacturing

Wigan

£19 k - £21 k

Our client are as large display graphics production business in the UK. The company provides a wide range of display solutions - from simple banner and graphics panels through to designing and building large exhibition stands. Their clients range from one man businesses to SME's, local authorities to major blue chip multi-national accounts.

Role Purpose

Customer Services Executives are responsible for the planning, execution and production/project management of our clients' work from brief to delivery/installation. Not only are they the 'eyes and ears' of the client throughout the workflow, it is their responsibility to instruct each department clearly of their clients requirements from initial brief and planning through to shipment, ensuring projects are executed in line with the client's expectations, on time, complete and ready for invoicing.

Responsibilities and Accountability

Drive and manage the planning, production and execution of complex, bespoke and/or high volume production projects.

Liaise with all internal departments and external suppliers to ensure effective, efficient and quality delivery of projects to our clients according to their requirements and agreed final brief.

Liaise with clients, handle enquiries and suggest solutions, upselling and agreeing any additional costs as they occur.

Deliver exceptional customer service and maximise opportunities.

Knowing at what stage their clients work is throughout the process and escalating any issues internally as required in order to ensure clients' requirements are met.

Work as part of a team and support training and knowledge growth initiatives.

Building and maintaining good professional working relationships with clients.

Keeping the Production Team Leader updated in a timely manner on particular projects, clients, issues or risks.

Support other members of the team and department.

Requirements

Good organisation skills in pressurised environments with the ability to escalate when appropriate.

Ability to manage large and / or complex bespoke projects.

Ability to multi-task and utilise resources to execute tasks within a deadline oriented environment with tight timelines.

Excellent attention to detail, good organisational skills and a record of maintaining high quality standards.

Excellent communication and interpersonal skills.

Ability to build good, professional relationships.

Print production / customer service experience is essential.

Customer friendly and customer focused.Our client are offering a competitive salary and great training for the successful candidate, they are also looking to close this position as soon as possible so quick applications will be a benefit

If you would like to hear more information please get in touch on - - (Apply online only) - 07468491971