Account Manager - Print and Production experience

3 days left

Recruiter
Latcom plc
Location
Sheffield
Salary
£30000 - £33000/annum + Benefits
Posted
21 Jul 2017
Closes
20 Aug 2017
Contract Type
Permanent
Hours
Full Time
Account Manager with a Print and Production background. My client based in Sheffield, South Yorkshire are looking for an Account Manager / Account Developer. Role is to optimise sales volumes, margins and growth opportunities through a long term professional and proactive relationship with an existing customer portfolio.

Role involves:
• Answer phone within one ring
• Quotes completed within company standard
• Invoicing daily
• Modifying quote letters prior to releasing work into production, updating details such as quantity, delivering address etc
• Manages customer margin within an acceptable level
• Provision of a high standard of customer care

Key Accountabilities
• Works with an agreed portfolio of customers, adopting a flexible and proactive approach to the role
• Provides the customer with an insight into the function and capabilities of the company through ongoing and regular dialogue, displaying innovative thinking when addressing the customers needs in order to provide the best solution
• Negotiates on price (within agreed parameters) delivery window and production lead times with customers and production team to obtain the sale
• Books work into production and progress chases keeping customers informed of the status of their job at all times in accordance with agreed deadline
• Part of the overall customer services team, working in close harmony with digital and DM account managers, field sales and production, providing the highest standards of customer service at all times
• To drive the on-going development of Lean principles throughout the Department

This role is commutable from Rotherham, Doncaster and Barnsley. Please send in your CV ASAP for more information