Senior Receptionist

Recruiter
Company Fusion
Location
Burford
Salary
£8 - £9/hour
Posted
21 Jul 2017
Closes
20 Aug 2017
Contract Type
Permanent
Hours
Full Time
Company Fusion Limited is working with a well established group of country house hotels with unique character and historic charm based in idyllic countryside settings. We currently have an exciting opportunity for an enthusiastic Senior Receptionist to join their busy team in Burford, Oxfordshire.

The Package - What you could earn

- Basic salary paying up to £8.50 per hour
- Pension scheme (after probation)
- Meals on site
- 39 hours per week

Senior Receptionist - Main Duties and Responsibilities:

- Work independently in the Reception area sustaining 4 Star standards of operation
- Achieve financial targets including the budget for accommodation revenue and any related revenues
- To manage online bedroom availability
- Ensure that the switchboard is staffed at all times and that all calls are answered professionally and efficiently using the telephone monitoring equipment provided.
- Manage cash responsibly using the companies certified methods of control and to complete end of shift banking.
- Manage the IT requirements of the reception desk including working with Microsoft Office and the company`s chosen Property Management System.
- Ensure that customer satisfaction levels are achieved at all times.

The Person - Skills, Knowledge, Qualifications and Experience:

- Must have at least two year's hotel reception as your most recent experience.
- You will have strong communication and interpersonal skills.
- Knowledge of Opera is desirable.
- You must have a flexible approach.
- Smartly presented with a calm, professional and friendly manner.
- Able to drive with own transport